D

Drivo Call Pulse

Customer Care Command Center

New York--:--:--

Connecting

Reading real-time data from RingCX...

-In Queue

0:00Longest Wait

-SLA Today

Real-Time Floor

Agent States

Queues Right Now

Today So Far

Offered

-

Answered

-

Abandoned

-

Service Level

-

Avg Answer Wait

-

Avg Handle

-

talk + wrap

Hourly Volume Today

Top Agents Today

Agent Board

Agent	State	Time in State	Handled	Talk Time	On Call With	Disp

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